WhereDaily News: Customer Experience Practices Can Drive Client Retention and Revenue; Part 2 of New CX Tool from Graziano Associates Provides Strategies for Growth and Long Term Success

FAIRFIELD, CONNECTICUT--(Marketwired - October 01, 2015) - Most companies say they want to provide a customer experience that keeps clients coming back, but research shows a lack of strategy prevents this. Graziano Associates introduces the retention portion of its two-part tool to assess a company's CX practices and offer action steps.

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