Airline travel. For most passengers, just the sound of it allows jolts of PTSD to crack into consciousness. It has become a constant struggle to avoid ultra-tight seating, hefty luggage fees, and itinerary-wrecking delays – a veritable crap shoot on every flight. But a small number of carriers try to deliver consistently good travel experiences, […]

Whether it’s during a winter “Bomb Cyclone” or damaging ice storms and heavy winds, weather has taken its toll on many travelers these last few months. Flight delays and cancellations stall travel throughout the U.S. as “nor’easters” sweep through New York and Washington DC, cause coastal flooding in Boston and other parts of the mid-Atlantic seaboard, and virtually shutter Amtrak […]

By Christopher Elliott If you thought 2017 was a challenging year for airline passengers, just wait until you see what’s ahead. That’s the consensus of airline experts, consumer advocates and frequent travelers. They say the domestic airlines have charted a course for this year that includes more fees and ticket restrictions and, inevitably, additional confrontations […]