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Pets on a Plane? Furs Things First

Airline Travel with a pet has been a topic of serious conversation for years, even before headlines broadcast an avoidable tragedy involving a pet death aboard a recent United Airlines flight. In that misfortune, a flight attendant ordered the passenger to put her pet carrier in the overhead bin aboard a Houston-to-New York flight. She […]

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Travel: Hidden Fees and Quick Fixes

By Christopher Elliott When it comes to new travel fees, the sky’s the limit. Or, in Liz Pollock’s case, the fourth floor of her hotel. Pollock recently checked out of the DoubleTree by Hilton Hotel Golf Resort Palm Springs Area in Cathedral City, Calif., and discovered a mysterious fee on her hotel bill: a “top-floor” surcharge of […]

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Trip Insurance Trip-ups? Surprising Finds

  By Christopher Elliott Trip insurance with a preexisting condition? Refund on a nonrefundable ticket? What’s possible might surprise you. Connie Matlin wants to do the impossible: buy travel insurance for what she thinks is an uninsurable trip. “My family and I would like to travel to Europe this summer,” explains Matlin, a financial planner […]

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Stuck at the Airport? See EU261 Passenger Rights

  A flight compensation company for passenger rights has found that in 2017 more than 1 million passengers traveling from the US may be entitled to over $555 million in airline compensation due to missed connecting flights.