ASTA Probes Travelers’ Intentions and Concerns
The American Society of Travel Agents (ASTA) recently looked at perceptions of American travelers to study some of their reactions to prominent issues, such as airline regulation and travel bans, to better support travel agents as they advise their clients. The study comes at a time of turmoil for American travelers, a time of highly-publicized […]
Summer 2017: Tips for the Great American Eclipse
On Aug. 21, millions of people in the U.S. will see day turn to night as a total solar eclipse passes over North America. The last time this happened from coast to coast was 1918. Temperatures will drop rapidly as the moon completely covers the sun. Observers will be able to see the spectacular […]
Do Mobile Apps Make Magic?
How important are mobile apps in hospitality? According to the J.D. Power 2017 North America Hotel Guest Satisfaction Index Study, mobile apps are becoming as central to the hotel guest experience as soft pillows, extra towels and a competitive price. However, when it comes to online and direct bookings, the jury is still out.
Gate Getaways: Quick Trips for Airport Layovers
Enduring a long layover at an airport is never fun, but during summer the feeling of being cooped up on a beautiful day can be pure torture, especially if that day is spent at a boring U.S. airport. But there’s no reason to spend the whole day on the menace of travel. Many airports […]
Strategies for Managing the Airline Seat Wars
It is no secret that the competitive rigors of Wall Street and fierce battle for those top end bonuses are pitting tortured flyers against greedy airline companies in a conflict that seems to have no bottom in sight. Where tracking luggage, kinder/gentler reservations managers and on time performance numbers ruled policy until just a few […]
Get Social